End-to-End Lifecycle of a Multifamily Loan

Design leadership for high-stakes AI at a Government-Sponsored Enterprise.

An exhibit, not a full case study. This work is confidential, so rather than walk the whole project I'm showing what I can share publicly.

Folio_01.xlsx

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=IF(RISK × ROI > CONFIDENCE, RESEARCH(problem space), TEST(users))

	A	B	C
	SECTION	FIGURE	DETAILS
2	§ 01 · What I lead		My design team, grown since 2024.
3			Across housing finance, regulation, and AI.
4			Onboarding, knowledge, and process — so no one waits on me.
5			New-hire ramp, after I rebuilt onboarding.
6			Agentic coding skills, tight partnership with Development.
7	=SUBTOTAL(§ 01)		5 entries — group rollup, computed from rows above.
8	§ 02 · What's changed		Response to new requests, through rapid ideation with Figma Make.
9			On prototype creation, using Figma Make or Amazon Q.
10			On time-to-align, by making strategy visual as early in the process as possible.
11			Reduced costs from early usability testing — so we don't build, train, adopt, rework, and maintain the wrong thing.
12			From a self-service persona library, quick-start testing tools, and AI-powered desk research.
13	=SUBTOTAL(§ 02)		5 entries — group rollup, computed from rows above.
14	§ 03 · Inputs from the wild		TA'ing Claude Code for Designers at the Human-Centered AI Institute.
15	§ 03 · Inputs from the wild		For the next cohort.
16	=SUBTOTAL(§ 03)		2 entries — group rollup, computed from rows above.
17
18	=COUNTA(B2:B17)	12	Total entries — behind every number is a story. The full portfolio walks through them all.

Folio_01

Sheet2

Sheet3

Ready · B5 selected

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